New Referral Process for Long-Term Care Services Professionals
Home E Feature Article E New Referral Process for Long-Term Care Services Professionals

Senior Connection Center’s Long Term Care Services Unit is here to help individuals and families navigate long-term care options with confidence. Our knowledgeable specialists can:

  • Connect clients with appropriate long-term care services and supports in our area
  • Assess long-term care needs for waitlist placement
  • Answer questions about long-term care options
  • Provide counseling on available services
  • Make referrals within or outside the agency as needed
  • Assist, when appropriate, with the Pre-Enrollment List and Medicaid eligibility process for the Statewide Medicaid Managed Care Long Term Care Program

Important Update for Professionals:

We have launched a new referral form for social workers, home health agencies, and healthcare professionals. This form is now the best way for professionals to submit referrals for an over-the-phone assessment for Long Term Care Services.

If you are referring a client, please complete the new Client Referral Form for Professionals.

Individuals and families may still:

  • Call 1-800-96-ELDER (1-800-963-5337) to speak with an Elder Helpline Specialist
  • Call 1-800-336-2226, then choose option 3 or 4 to be screened for Medicaid Long Term Care Services

We appreciate your partnership in helping ensure older adults and individuals with disabilities receive the care and support they need!

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