Seniors are among the most treasured members of our community. Many older adults face unique challenges, from fixed incomes to health concerns, and at Tampa Electric, we’re committed to providing compassionate support through a variety of programs and services. Your comfort, safety and peace of mind are our priorities, and we’re here to help you navigate your energy needs with care and understanding. We offer a variety of programs and services, as well as personalized customer support.
Medical Watch
If you or a loved one rely on life-sustaining electrical equipment, enrolling in our Medical Watch program is a critical first step. This program ensures you are informed about potential service interruptions, such as scheduled maintenance or issues related to unpaid bills. Advanced notifications can help you plan and protect your health during an outage. Your well-being is important to us, and we’re committed to ensuring you’re always prepared.
Budget Billing
If you’re seeking predictability in your monthly expenses, our Budget Billing program can be a game-changer. This free program smooths out the seasonal highs and lows of your energy bill by averaging your monthly costs, making it easier to plan and manage your finances. With Budget Billing, you’ll know just what to expect each month, reducing the stress of fluctuating bills and giving you greater peace of mind.
Save Energy and Money
Another resource we’re proud to offer is our Neighborhood Weatherization program, which focuses on making homes more energy efficient. If you qualify, this program includes a free Energy Audit to evaluate your home’s energy usage, followed by complimentary energy-saving upgrades, like improved insulation, weather stripping or energy-efficient light bulbs. These improvements not only help to lower your energy bills but also make your home more comfortable year-round.
We invite you to explore our variety of energy saving programs, including personalized energy audits, discounts and rebates, to see which ones may fit your needs. And, we’ve compiled our best energy-saving tips for your household in both hot and cold weather.
Customer Support
If you need assistance paying your energy bill, we offer customer support programs that can help get you through a hardship. Whenever possible, we offer flexible payment extensions to qualifying customers, allowing them more time to pay their bills.
At Tampa Electric, we’re committed to standing by our most vulnerable customers. Whether through financial assistance, energy-saving programs or personalized support, we’re here to help.
If you or a loved one could benefit from our services, please reach out to us at 888-223-0800. We’d be honored to assist you. Together, we can help to provide everyone in our community with the care and support they deserve.